https://wiki.cure.edu.uy/index.php?action=history&feed=atom&title=Manejo_de_peticiones 2026-04-30T21:37:00Z Historial de revisiones de esta página en la wiki MediaWiki 1.35.14 https://wiki.cure.edu.uy/index.php?title=Manejo_de_peticiones&diff=2046&oldid=prev 2022-01-14T16:57:13Z

<p></p> <table class="diff diff-contentalign-left diff-editfont-monospace" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="es"> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Revisión anterior</td> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revisión del 16:57 14 ene 2022</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l9" >Línea 9:</td> <td colspan="2" class="diff-lineno">Línea 9:</td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Es recomendable que leas el [[Protocolo para el manejo de incidencias en el GLPI]] y te interiorices en él.</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Es recomendable que leas el [[Protocolo para el manejo de incidencias en el GLPI]] y te interiorices en él.</div></td></tr> <tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"></ins></div></td></tr> <tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">[[Category:Procedimientos]]</ins></div></td></tr> </table>

Lorena.duhalde https://wiki.cure.edu.uy/index.php?title=Manejo_de_peticiones&diff=1860&oldid=prev 2021-10-01T22:22:24Z

<p>protocolo</p> <table class="diff diff-contentalign-left diff-editfont-monospace" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="es"> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Revisión anterior</td> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revisión del 22:22 1 oct 2021</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l7" >Línea 7:</td> <td colspan="2" class="diff-lineno">Línea 7:</td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Inventario</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Inventario</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Solicitudes e incidencias</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Solicitudes e incidencias</div></td></tr> <tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"></ins></div></td></tr> <tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">Es recomendable que leas el [[Protocolo para el manejo de incidencias en el GLPI]] y te interiorices en él.</ins></div></td></tr> </table>

Victor https://wiki.cure.edu.uy/index.php?title=Manejo_de_peticiones&diff=1859&oldid=prev 2021-10-01T22:21:26Z

<p>forma</p> <table class="diff diff-contentalign-left diff-editfont-monospace" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="es"> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Revisión anterior</td> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revisión del 22:21 1 oct 2021</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l1" >Línea 1:</td> <td colspan="2" class="diff-lineno">Línea 1:</td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">El </del>[https://glpi-project.org/ GLPI] <del class="diffchange diffchange-inline">es </del>un software de gestión de parque informático que incluye la gestión de solicitudes/incidentes conforme ITIL.</div></td><td class='diff-marker'>+</td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">Para el manejo de las peticiones utilizamos el software </ins>[https://glpi-project.org/ GLPI]<ins class="diffchange diffchange-inline">. Es </ins>un software de gestión de parque informático que incluye la gestión de solicitudes/incidentes conforme ITIL.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>¿Qué utilizamos de GLPI?:</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>¿Qué utilizamos de GLPI?:</div></td></tr> </table>

Victor https://wiki.cure.edu.uy/index.php?title=Manejo_de_peticiones&diff=1856&oldid=prev 2021-10-01T22:19:34Z

<p>Victor trasladó la página <a href="/index.php?title=%C2%BFQu%C3%A9_es_el_GLPI%3F" class="mw-redirect" title="¿Qué es el GLPI?">¿Qué es el GLPI?</a> a <a href="/index.php?title=Manejo_de_peticiones" title="Manejo de peticiones">Manejo de peticiones</a>: Mejora título</p> <table class="diff diff-contentalign-left diff-editfont-monospace" data-mw="interface"> <tr class="diff-title" lang="es"> <td colspan="1" style="background-color: #fff; color: #202122; text-align: center;">← Revisión anterior</td> <td colspan="1" style="background-color: #fff; color: #202122; text-align: center;">Revisión del 22:19 1 oct 2021</td> </tr><tr><td colspan="2" class="diff-notice" lang="es"><div class="mw-diff-empty">(Sin diferencias)</div> </td></tr></table>

Victor https://wiki.cure.edu.uy/index.php?title=Manejo_de_peticiones&diff=1845&oldid=prev 2021-09-21T20:09:48Z

<p>init</p> <p><b>Página nueva</b></p><div><br /> El [https://glpi-project.org/ GLPI] es un software de gestión de parque informático que incluye la gestión de solicitudes/incidentes conforme ITIL.<br /> <br /> ¿Qué utilizamos de GLPI?:<br /> <br /> La idea es ir incorporando más funcionalidades, pero hasta ahora gestionamos por GLPI:<br /> * Inventario<br /> * Solicitudes e incidencias</div>

Victor